Key Holding & Alarm Response

Duval Security Keyholding and Alarm Response Services

Duval Security – the professional Keyholding and Alarm Response service will provide:

• 24/7 365 Days Rapid Response and deployment of staff whenever and where-ever an Alarm Activation is signalled.
• All Alarm call outs are attended by our Professionally Trained Security Screened, Competent Staff in Corporate uniform.
• Our response teams will attend in our liveried vehicles.
• One stop event logging providing easily checkable event history and audit.
• Quality of service.
• Fully Insured Staff.
• Peace of Mind.

Duval Security will:

• Hold a set of keys and Site Specific Information that are secured in our Control Room.
• Ensure these keys are tagged and numbered to relate to your premises only.
• Ensure that keys are only issued to Mobile Patrols when a site visit is required.
• Respond to any alarm activation.
• If needs be, to assist emergency services in obtaining access.
• Ensuring secure “Lock Down” of the site once the area has been deemed clear.
• All Alarm access codes/keys will be required for this service.
• Your keys are secured and re-tagged after each visit.

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Duval Security is a sound company with excellent standing and the owners have clear ideas about its present and future direction. Furthermore, they are wholeheartedly committed to providing a quality service and where possible, adding value to their Security requirements. Association Chief Police Officers (ACPO)Guidelines & Health and Safety: New ACPO guidelines together with health and safety responsibilities are forcing companies to re-evaluate their key holding and response arrangements.

• The ACPO guideline for police attendance to false alarm activation has been reduced to just 2 over a 12 Month Period. After which the response is withdrawn and will only to be reinstated when a secondary verification system has been installed.
• Companies are obliged to have two key holders who can reach the premises within 20 minutes.
• Employers Duty of Care places stringent requirements upon Companies and organizations Directors who face full Responsibility to protect their employees.
• Your workers are at risk if they attend Alarm Activation.
• If one of your staff (a lone worker) suffer an accident or be attacked and injured whilst attending a Key Holding & Alarm Response they may have a reasonable claim in court for compensation as a result of corporate negligence or worse.
• You may be expecting them to perform duties without the correct training, support and more importantly Insurance.